Managing Customers as Investments: The Strategic Value of Customers in the Long Run

Customers

by: Sunil Gupta · Donald Lehmann

Hardcover

ISBN: 978-0-13-142895-9

ISBN-10: 0-13-142895-0

Wharton School Publishing · 2005

See also:
2005PaperbackManaging Customers as Investments: The Strategic Value of Customers in the Long Run