Introduction to Help Desk Concepts and Skills
by
Susan Sanderson
Paperback
details (
USA
).
ISBN: 978-0-07-821677-0
ISBN-10: 0-07-821677-X
McGraw-Hill/Irwin
· 2003
See also (possibly by other authors):
2004
Paperback
Introduction to Help Desk Concepts and Skills (Mike Myer's Computer Skills)