by: Bo Bergman · Bengt Klefsjo
Paperback
ISBN: 978-0-07-709016-6
ISBN-10: 0-07-709016-0
McGraw-Hill College · 1994
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by: Bo Bergman · Bengt KlefsjoPaperback
ISBN: 978-0-07-709016-6 ISBN-10: 0-07-709016-0 McGraw-Hill College · 1994 |
| See also: | ||
| 2004 | Hardcover | Quality from Customer Needs to Customer Satisfaction |