Upside-Down Marketing: Turning Your Ex-Customers into Your Best Customers
by
George R. Walther
Paperback
details (
USA
).
ISBN: 978-0-07-068048-7
ISBN-10: 0-07-068048-5
McGraw-Hill
· 1996
See also:
1994
Hardcover
Upside-Down Marketing: Turning Your Ex-Customers into Your Best Customers