by Ferdinand F. Fournies
Paperback
ISBN: 978-0-07-021701-0
ISBN-10: 0-07-021701-7
McGraw-Hill · 1994
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by Ferdinand F. FourniesPaperback
ISBN: 978-0-07-021701-0 ISBN-10: 0-07-021701-7 McGraw-Hill · 1994 |
| See also: | ||
| 1993 | Hardcover | Why Customers Don't Do What You Want Them to Do--and What to Do About It |