Critical Points: Improving Patient Experience of the NHS Through Design Intervention

by: Quentin Newark · Nigel Goode · Keith Priest · Jeremy Myerson · Katherine Gough · Katalina Villamizar · John Sorrell · Frances Sorrell

The Sorrell Foundation · 2005

Ppb.

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ISBN: 978-0-9551178-0-0

ISBN-10: 0-9551178-0-1