| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Public Service Operations Management: A Research Handbook | Hardcover | 978-1-138-81369-4 (1-138-81369-9) | 2015 | Nicola Bateman · Ann Esain · Maneesh Kumar · Sharon J. Williams · David M. Upton |
| Public Service Operations Management: A Research Handbook | Digital | 978-1-317-60295-8 (1-317-60295-1) | 2015 | Nicola Bateman · Ann Esain · Maneesh Kumar · Sharon J. Williams · David M. Upton |