| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Feedback Control of Computing Systems | 978-0-471-26637-2 (0-471-26637-X) | 2004 | Joseph L. Hellerstein · Sujay Parekh · Dawn M. Tilbury |
| Maximizing Management Performance and Quality with Service Analytics | 978-1-4666-8496-6 (1-4666-8496-8) | 2015 | |