| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Managing Service Operations: Design and Implementation | Hardcover | 978-1-4129-2952-3 (1-4129-2952-0) | 2006 | Sadie Shinkins |
| Managing Service Operations: Design and Implementation | Paperback | 978-1-4129-2953-0 (1-4129-2953-9) | 2006 | " |
Dr William J Hollins · J. H. · W H · W. Hollins · W.J. · William H. · William J.