| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| QoS: Measurement and Evaluation of Telecommunications Quality of Service | 978-0-471-49957-2 (0-471-49957-9) | 2001 |
| VoIP Service Quality: Measuring and Evaluating Packet-Switched Voice | 978-0-07-141076-2 (0-07-141076-7) | 2003 |
C.H. · W.C. · W H · William C. · William H. · William Hardy