Logical Operations · Prentice Hall
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Providing Quality Service: What Every Hospitality Service Provider Needs to Know | 978-0-13-096745-9 (0-13-096745-9) | 2002 |
| Quality Customer Service | 50-Minute Manager Series | 978-1-4246-2311-2 (1-4246-2311-1) | 2014 |
| Quality Service: What Every Hospitality Manager Needs to Know | 978-0-13-093018-7 (0-13-093018-0) | 2001 |
B. M. · B Martin · M P · Martin P. · W. B · W.B. Martin · W. M. · W. Martin · W.P. · William B. · William B. Martin · William M. · William Martin · William P.