CRC Press · Productivity Press
title | ISBN-13 (ISBN-10) | year of publication |
---|---|---|
Measuring, Managing, and Maximizing Performance: What Every Manager Needs to Know About Quality and Productivity to Make Real Improvements in Perfor | 978-0-915299-98-0 (0-915299-98-4) | 1991 |
Operational Performance Measurement: Increasing Total Productivity | 978-1-57444-099-7 (1-57444-099-3) | 1998 |