W.C. · W. Carter · Wendy Veevers-Carter
| title | ISBN-13 | year of publication |
|---|---|---|
| Customer Service: The McGraw-Hill One Day Workshop | 978-0-07-011197-4 | 1994 |
| Customer Service Trainers Guide | 978-0-07-011219-3 | 1994 |
| The McGraw-Hill One-Day Workshop: Communication Skills | 978-0-07-912090-8 | 1995 |
| The McGraw-Hill One Day Workshop: Managing Organizational Change | 978-0-07-011198-1 | 1994 |