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ICMI Press (International Customer Management
> Wanda Sitzer
Wanda Sitzer
W.S.
·
Wendy Sweetser
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Call Center Recruiting and New Hire Training
978-O-97O95O7-O-3
(O-97O95O7-O-5)
2001
Greg Levin · Laurie Solomom · Ann Smith · Leslie Hansen Harp · Julia Mayben · Anita O'Hara · Bette Mock
Wanda Sliwa