Vilho Raisanen · Ville Reijonen
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Implementing Service Quality in IP Networks | 978-0-470-84793-0 (0-470-84793-X) | 2003 | |
| Managing Mobile Services: Technologies and Business Practices | 978-0-470-02144-6 (0-470-02144-6) | 2005 | Ulla Koivukoski |
| Service Modelling: Principles and Applications | 978-0-470-01807-1 (0-470-01807-0) | 2006 | |