| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Service Systems Implementation: Service Science: Research and Innovations in the Service Economy | 978-1-4614-2807-7 (1-4614-2807-6) | 2013 | Haluk Demirkan · James C. Spohrer |
| The Science of Service Systems: Service Science: Research and Innovations in the Service Economy | 978-1-4614-2868-8 (1-4614-2868-8) | 2013 | Haluk Demirkan · James C. Spohrer |