Val Gee

title	ISBN-13	year of publica- tion	other author(s)
Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success	978-0-07-176821-4	2011	Sarah Gee
OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It	978-0-07-148472-5	2007	Jeff Gee
Program szkolenia z zakresu obslugi klienta + CD	978-83-264-1467-1	2011	"
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!	978-0-07-024817-5	1999	"
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded	978-0-07-162579-1	2009	"
The Customer Service Training Tool Kit: 60 Training Activities for Customer Service Trainers	978-0-07-913773-9	1999	"
The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work	978-0-07-146764-3	2006	"