| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) | 
|---|---|---|---|
| The Customer-Driven Culture: A Microsoft Story: Six Proven Strategies to Hack your Culture and Develop a Learning-Focused Organization | 978-1-4920-5871-7 (1-4920-5871-8) | 2020 | Monty Hammontree | 
| The Customer-Driven Playbook: Converting Customer Feedback into Successful Products | 978-1-4919-8127-6 (1-4919-8127-X) | 2017 | Jessica Rich | 
| User-Centered Design: A Developer's Guide to Building User-Friendly Applications | 978-1-4493-5980-5 (1-4493-5980-9) | 2013 | |