title | ISBN-13 | year of publica- tion | other author(s) |
---|---|---|---|
Mapping Work Processes, Second Edition | 978-0-87389-687-0 | 2008 | Bjørn Andersen · Bjørnar Henriksen · and Lars E. Onsøyen |
Root Cause Analysis and Improvement in the Healthcare Sector | 978-0-87389-780-8 | 2010 | Bjørn Andersen · and Marti Beltz |
Root Cause Analysis: Simplified Tools And Techniques | 978-0-87389-692-4 | 2006 | Bjorn Andersen |
Root Cause Analysis: Simplified Tools and Techniques | 978-0-87389-466-1 | 1999 |