| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Customer Lifetime Value | 978-1-138-96718-2 | 2016 | David Bejou · Lerzan Aksoy |
| Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits | 978-0-7890-3435-9 | 2006 | David Bejou · Lerzan Aksoy |
| The Customer Delight Principle | 978-0-07-173596-4 | 2001 | Terry Vavra |
| Why Loyalty Matters: The Groundbreaking Approach to Rediscovering Happiness, Meaning and Lasting Fulfillment in Your Life and Work | 978-1-933771-72-4 | 2009 | Lerzan Aksoy |
BenBella Books · McGraw-Hill · Routledge