| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Cementing Customer Relationships | Paperback | 978-1-4665-9066-3 (1-4665-9066-1) | 2022 | H. James Harrington |
| Cementing Customer Relationships | Digital | 978-1-4665-9068-7 (1-4665-9068-8) | 2017 | " |