| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Beyond Pleased: Customer Service Strategy for the Entrepreneur | 978-1-7125-4388-7 (1-7125-4388-1) | 2019 |
| Beyond Pleased: Customer Service Strategy Workbook for the Entrepreneur | 978-1-7125-3370-3 (1-7125-3370-3) | 2019 |