title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
---|---|---|---|
Unleashing Excellence: The Complete Guide to Ultimate Customer Service | 978-0-470-50380-5 (0-470-50380-7) | 2009 | Dennis Snow |
Unleashing Excellence: The Complete Guide to Ultimate Customer Service | 978-1-932021-06-6 (1-932021-06-X) | 2003 | Dennis Snow |