| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Preparing to Measure Outcomes: A Guide for Developing Quality Assurance in the Human Services | 978-O-87868-85O-O (O-87868-85O-1) | 2003 | Phyllis M. Johnson · Tereas L. Kilbane · Laura E. Pasquale |