Iceland University Press · SAGE Publications
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Customer Oriented Behaviour | 978-9979-54-537-8 (9979-54-537-2) | 2003 | |
| Service Leadership: The Quest for Competitive Advantage | 978-1-4129-1375-1 (1-4129-1375-6) | 2005 | Judith Banks Strother |