| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Only The Best On Customer Service | 978-1-881342-13-7 (1-881342-13-1) | 1996 | Larry H. Winget · Shep Hyken · Sue Pistone · Keith Harrell · Mikki Williams · Vic Osteen · Scott McKain |
S H · S. Herzog · Sue A. Hershkowitz-Coore · Sue Hershkowitz-Coore