S. B · S. Van · Steven V. · V. B.
Kogan Page · Lannoo Publishers
| title | ISBN-13 | year of publication |
|---|---|---|
| Customers the Day After Tomorrow: How to Attract Customers in a World of AIs, Bots, and Automation | 978-94-014-4521-4 | 2018 |
| The Conversation Company: Boost Your Business Through Culture, People and Social Media | 978-0-7494-6473-8 | 2012 |
| The Conversation Manager | 978-90-209-8946-5 | 2010 |
| The Conversation Manager: The Power of the Modern Consumer, the End of the Traditional Advertiser | 978-0-7494-6659-6 | 2012 |
| When Digital Becomes Human: The Transformation of Customer Relationships | 978-0-7494-7323-5 | 2015 |