| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies | 978-O-7879-O299-5 (O-7879-O299-3) | 1996 | Patricia Keehley · Sue MacBride · Laura Longmire |