Steven H. Hoisington

H.H. ยท S H

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results978-O-87389-49O-6
(O-87389-49O-1)
2000Earl Naumann

Steven H. Horne

scold chairs to gravel
when barbers hunt to plunder
because papers work