| title | media type | ISBN-13 | year of publication |
|---|---|---|---|
| Brand Harmony: Achieving Dynamic Results by Orchestrating Your Customer's Total Experience | Hardcover | 978-1-59079-053-3 | 2010 |
| Brand Harmony: Achieving Dynamic Results by Orchestrating Your Customer's Total Experience | Paperback | 978-1-59079-199-8 | 2010 |
| Ditch the Pitch: The Art of Improvised Persuasion | " | 978-1-59079-465-4 | 2018 |
| Ditch the Pitch: The Art of Improvised Persuasion | Audio CD | 978-1-9825-2476-0 | 2018 |
| Ditch the Pitch: The Art of Improvised Persuasion | MP3 CD | 978-1-9825-2477-7 | 2018 |
| Ditch the Pitch: The Art of Improvised Persuasion - Library Edition | Audio CD | 978-1-9825-2475-3 | 2018 |
| We: The Ideal Customer Relationship | Hardcover | 978-1-59079-121-9 | 2007 |