| title | ISBN-13 (ISBN-10)  | year of publica- tion  | other author(s) | 
|---|---|---|---|
| Crack the Code: Upgrade your customer experience, one conversation at a time | 978-1-9997152-O-5 (1-9997152-O-9)  | 2017 | Sally Earnshaw · Sean Spurgin | 
S. B · Steve Bennet · Steve Bennett · Steve Boint · Steve Bond