Shewfang Shieh

TitelISBN-13
(ISBN-10)
Erscheinungsjahr
Impact of Customer Satisfaction and Switching Costs on Customer Loyalty: An Empirical Study in The Health Care Industry in Taiwan978-3-8383-9136-6
(3-8383-9136-5)
2010

S S · Shuiping Shi · Spencer Shaw · Spencer Si

Shey-Shing Sheu