Sharon H. Mastracci

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Emotional Labor: Putting the Service in Public Service978-O-7656-2117-7
(O-7656-2117-7)
2014Mary E. Guy · Meredith A. Newman

H. M. · S H · S M · Sharon H.

Sharon H. Mastraci