Shankar Chelliah

Titel	ISBN-13	Erschei- nungsjahr	andere Autoren
COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY: A STUDY IN PRIVATE HOSPITALS IN MALAYSIA	978-3-8383-8754-3	2010	Thilagavathi Krishnan · Jayaraman Munusamy
Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention	978-3-8383-6307-3	2010	Chin Kok Kwon
Students? Satisfaction Level in Private Higher Education: A Case in Malaysia	978-3-8383-9657-6	2010	Jayaraman Munusamy · Tharmaraj Selvarajah
THE DETERMINANTS OF CONSUMER BUYING BEHAVIOUR IN MOBILE PHONE INDUSTRY: In the perspectives of Malaysia	978-3-8383-8885-4	2010	Jayaraman Munusamy · Cheam Tat Lim
THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES: A Case of a Malaysian MNC	978-3-8383-9696-5	2010	Jayaraman Munusamy · Puvaneswary Silvarajoo
The Strategies To Uphold The Vision of Higher Learning Institution: Awareness and Preparedness of Supporting Staff in Achieving Efficiency and Sustainability	978-3-8443-1606-3	2011	Julie Chuah Suan Choo · Fauzilah Md Husain