| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Assessing Satisfaction in Health and Long Term Care: Practical Approaches to Hearing the Voices of Consumers | 978-O-8261-13O5-4 (O-8261-13O5-2) | 1999 | Robert Applebaum MSW PhD · Jane Straker PhD |