| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Will the appointed distributor for service? How true: impact on customers' perceived authenticity quality of service assessment of emotional labor of salesmen | 978-1-9O3938-84-3 (1-9O3938-84-8) | 2009 |
H. Kim · S H · S. H. Kim · S.K. · S. Kim · Sang H. Kim · Sang Kim