Professor Sandra Vandermerwe · S. Vandermerwe
| title | ISBN-13 | year of publication |
|---|---|---|
| Breaking Through, 2nd Edition | 978-1-137-39549-8 | 2014 |
| Breaking Through: Implementing Customer Focus in Enterprises | 978-1-4039-3503-8 | 2004 |
| Competing through services: Strategy and implementation: cases and text | 978-0-13-097130-2 | 1994 |
| Customer Capitalism | 978-1-86156-307-1 | 2001 |
| From Tin Soldiers to Russian Dolls: Creating Added Value Through Services | 978-0-7506-1881-6 | 1994 |
| The Eleventh Commandment: Transforming to "Own" Customers | 978-0-471-95823-9 | 1996 |
| The environment of South African business | 978-0-623-00948-2 | 1976 |
Butterworth-Heinemann · John Wiley & Sons · Maskew Miller Longman (Pty) Ltd · Palgrave Macmillan · Prentice Hall · Wiley