| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Managing Business Improvement and Quality: Implementing Key Tools and Techniques | 978-O-631-2O788-7 (O-631-2O788-O) | 1998 | Barrie G. Dale |
R. M. · Ratti McWaters · Rita Maestrelli · Rita Mukhtar · Ruth Masters · Ruth Mastron · Ruth Mostern