| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies | 978-O-324-31154-9 (O-324-31154-O) | 2005 | Peter C. Honebein |
"F.C." · F. Cammarano · R. C. · R. F. · Roy C.