title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
---|---|---|---|
Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management | 978-0-07-147037-7 (0-07-147037-9) | 2006 | Michael Nichols |
What is Six Sigma Process Management? | 978-0-07-145341-7 (0-07-145341-5) | 2005 |