| title | ISBN-13 (ISBN-10)  | year of publica- tion  | other author(s) | 
|---|---|---|---|
| Strategic Product Creation: Deliver Customer Satisfaction from Every Level of Your Company | 978-O-O7-148655-2 (O-O7-148655-O)  | 2007 | Timothy M. Laseter | 
R.K. · R. L · Ronald Kerber · Ronald L.