| title | ISBN-13 | year of publication |
|---|---|---|
| Dealing With Difficult People: How To Deal With Nasty Customers, Demanding Bosses | 978-1-55263-077-8 | 2002 |
| Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers | 978-1-55297-927-3 | |
| Dealing With Difficult People: How to Deal With Nfasty Customers, Demanding Bosses. | 978-1-55263-574-2 | 2004 |
| Dealing With Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions | 978-0-7499-2051-7 | 1999 |
| Femmes et le monde des affair | 978-2-89089-785-4 | 1991 |
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