R. M. · Robert C. Macdougall · Robert M. · Robert McDougall
Gower Publishing Ltd · University of Pennsylvania Press
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| How to Measure Customer Satisfaction | 978-0-566-08595-6 (0-566-08595-X) | 2003 | Nigel Hill · John Brierley |
| The People's Network: The Political Economy of the Telephone in the Gilded Age | 978-0-8122-0908-2 (0-8122-0908-7) | 2013 | |