| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking | 978-1-4O18-5OO7-4 (1-4O18-5OO7-3) | 2004 | James J. DePillo · Ward Warkentin |
A.M. · R. A. · R. M. · Robert A. · Robert M.