Books listed by ISBN
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Gower Publishing Ltd
> Rob MacDougall
Rob MacDougall
R. M.
·
Rabia Mushtaq
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
How to Measure Customer Satisfaction
978-O-566-O8595-6
(O-566-O8595-X)
2003
Nigel Hill · John Brierley
Rob MacGibbon