| title | media type | ISBN-13 | year of publication |
|---|---|---|---|
| Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force | Paperback | 978-0-684-85501-1 | 2000 |
| Customer Centered Selling: Eight Steps to Success from the Worlds Best Sales Force | Hardcover | 978-0-684-84390-2 | 1998 |
| Customer Centered Selling: Sales Techniques for a New World Economy | Paperback | 978-1-4391-4463-3 | 2009 |
| How to Change Minds: The Art of Influence without Manipulation | " | 978-1-60994-829-0 | 2013 |
| Why People Don't Believe You...: Building Credibility from the Inside Out | " | 978-1-5230-9589-6 | 2018 |
| Why People Don't Believe You...: Building Credibility from the Inside Out | Audio CD | 978-1-9749-2250-5 | 2018 |
| Why People Don't Believe You...: Building Credibility from the Inside Out | " | 978-1-9749-2251-2 | 2018 |
Berrett-Koehler Publishers · Dreamscape Media · Scribners · Simon & Schuster