| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Business Process Outsourcing: The Competitive Advantage | 978-0-471-65577-0 (0-471-65577-5) | 2004 | Thomas N. Duening |
| Essentials of Business Process Outsourcing | 978-0-471-70987-9 (0-471-70987-5) | 2005 | " |