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Prentice Hall
> Richard L. Bencin
Richard L. Bencin
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Encyclopedia of Telemarketing
978-O-13-275918-2
(O-13-275918-7)
1989
Donald J. Jonovic
L B
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R. B
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R. L
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Richard B.
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Richard L.
Richard L. Berg