| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Interactive Services Marketing | 978-0-618-64180-2 | 2007 | Stephen J. Grove · Joby John |
| Interactive Services Marketing | 978-0-618-31284-9 | 2003 | Stephen J. Grove · Joby John |
| Services Marketing Interactive Approach | 978-1-285-05713-2 | 2013 | Stephen J. Grove · Joby John |
| Services Marketing. Raymond P. Fisk | 978-1-285-19390-8 | 2013 | |
| Services Marketing Self-Portraits: Introspections from the Experts | 978-0-324-22660-7 | 2000 | |
P.F. · R. F. · R. P. · Raymond F. · Raymond P
Cengage Learning · HOUGHTON MIFFLIN · South-Western College Publications