| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Managing Customer Relationship in Service Industries | Paperback | 978-81-7446-412-5 | 2005 | Tapan K. Panda |
| Managing Customer Relationship in Service Industries | Hardcover | 978-81-7446-413-2 | 2005 | " |
| MARKETING RESEARCH | Paperback | 978-1-259-08193-4 | 2013 | |
| Marketing Research Text and Cases 3rd Edition | " | 978-0-07-022087-4 | 2008 | |
| Marketing Strategies for Emerging Markets | Hardcover | 978-81-7446-411-8 | 2005 | Tapan K. Panda |
| Services Marketing 3E | Paperback | 978-0-07-068212-2 | 2010 | |
| Services Marketing: Text & Cases | " | 978-0-07-061631-8 | 2006 | |
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